Frequently asked questions
Which needle should I use?
Needle types are described on each product page. As a rule, use finer needles for lightweight fabrics and sturdier ones for heavy fabrics. Write to us if you are unsure.
Does the thread come in specific colors?
Assortment sets include a mix of colors, shown in the product photo. We do not sell color matching service, but you can write to us with a question about a color.
Is shipping really free?
Yes. Every order within the United States ships free, with no minimum order and no handling fee.
How long will my order take?
We ship within one to two business days. Delivery typically takes three to seven business days after that.
Can I return something I opened?
Yes. Open and unopened items are both accepted for a refund within 30 days from the date you receive your order. The return address is on the Refund Policy page.
Do you ship outside the United States?
Not at this time. We ship to addresses within the United States only.
Do you sell fabric?
Not at this time. Our range is thread, notions, tools and kits.
How much is shipping, and how fast will my order arrive?
Free shipping on every order, with no shipping fee and no handling fee. Orders ship within 1–2 business days, and delivery typically takes 3–7 business days.
What is your refund policy?
Refunds are available within 30 days from the date you receive your order. Open and unopened products are both accepted. Return to: BlinkinTrades Inc, 4711 34th St. N. Suite F, St. Petersburg, FL 33714.
Is this a one-time purchase?
Yes. Every order is a one-time payment, no subscription or recurring charges.
What will appear on my card statement?
Charges appear as KelmoriTextileNotionsS.
Is there a limit on quantity?
Maximum 5 per item.
How do I reach customer service?
Email support@kelmoritextilenotionsstore.com. We are available Monday–Friday 9:00 AM–5:00 PM CT.
Who can buy from this site?
Purchases are open to customers in the United States who are 18 or older.
Need more help? Contact us.